Frequently Asked
Questions
·
Where can I find links to many major
manufacturers web sites?
·
Why doesn’t my SKY remote control
operate my TV any more?
·
Will you take away my old Fridge /
Cooker / Washing machine if I buy a new one from you?
·
When are you open, and what is your
phone number?
·
Where in Chipping Norton is CORBETTS?
·
Can I buy built-in equipment from CORBETTS?
·
If I order something from CORBETTS, how soon will I get it?
·
Can I get a price for an item or
order something from CORBETTS on-line?
·
Do you install Television Aerials?
·
Do you repair TV’s, Video’s, etc?
·
What is WEEE,
and are CORBETTS complying with the
regulations?
Can
I get Freeview?
First of
all, ask yourself a couple of questions:
1) Do you
currently get Channel 5?
2) Is it a
good, clear picture?
If the
answer to both of those questions is “YES”, then you stand a good chance of
being able to receive the signals from Freeview.
You may not
get all of the signals, in fact there is no guarantee that you will
get ANY of the signals, as
the coverage is quite patchy in this area, though it is likely to improve over
time.
Check your
postal area for likely coverage by clicking here, and take a look at our
News & Offers page too.
We have
Freeview boxes in store from around £40 (Subject to availability)
Where can I find links to
many major manufacturers web sites?
Click here for links to over twenty company
web sites.
Why doesn’t my SKY remote control operate my TV any
more?
If the batteries have been removed and not
replaced within about eight minutes, or you have recently bought a new sky
remote control, the code for your TV will have been lost. By following these
instructions, it should be possible to re-code your remote:
1)
Find
out the model number of your TV – this should be on the back of the set.
2)
On
SKY, press the INTERACTIVE button on the remote control
3)
Next
press button 5
4)
Scroll
across & down to “YOUR SKY REMOTE”
5)
Press
SELECT
6)
Highlight
the initial letter of your TV brand, e.g. J for JVC
7)
Press
SELECT
8)
Scroll
to your brand of TV
9)
Press
SELECT
10) Move through the screens until you
find your model number and note the code(s) (Click HERE for some
common codes)
Then:
- Point the SKY remote away from
your TV
- Press the button marked TV
- Press the RED and SELECT
buttons together until the remote flashes twice
- Enter the code for your TV
- Press SELECT
- Press the button marked SKY
- Try operating the volume on the
TV. If there was more than one code listed for your TV, you may need to
repeat the last 6 steps again until your TV responds correctly.
Will you take away my old Fridge / Cooker / Washing
machine if I buy a new one from you?
Unfortunately not. We have paid into a system known as
the DTS or Distributor Takeback Scheme, which means
we have paid towards the improvement of
council recycling facilities (such as Dean Tip). However, your local council
will take such items away for you, for a small charge. We will gladly move your
old appliance anywhere on your property for you when installing the new item.
Please ask for details in store.
For further details on disposing of bulky white
goods, see the contacts list below:
If you live in: West Oxfordshire,
Email them on env.services@westoxon.gov.uk
or phone them on
01993 861020
Cherwell District, phone them on 01295 221940
Gloucestershire, phone them on 01452
425000
Warwickshire, phone them on 01926
410410
Cotswold District, Email them on cdc@cotswold.gov.uk or phone on 01285
868050
Most Councils now make a charge for removing bulky / hazardous
items.
Please
check at time of contact.
Please
report any broken links or incorrect phone numbers here
When are you open, and what is your phone number?
Our normal
business hours are: Monday – Friday 9am until 5:30pm, Saturdays 9am until 5pm.
We are
closed on Sundays and Bank Holidays.
Our phone
number is 01608 642003, and you can leave a message on the
answer machine when the shop is closed.
Click here for more contact details and a map
showing our location.
Where in Chipping
Norton is CORBETTS?
CORBETTS is on West Street, on the main road diagonally
across from the Town Hall.
If entering the town from the Burford or Churchill direction, we are approximately 250
yards beyond the mini roundabout on the main road on the left.
If coming into town from the Banbury direction, come over the two mini roundabouts at
the bottom of the hill and follow the main road through the town centre. Where
the main road turns right down the hill, bear left and CORBETTS will be found approximately 75
yards from the junction on your right.
Can I buy built-in equipment
from CORBETTS?
Yes you can. We don’t
keep many built-in appliances in stock or on display because we have no means
of showing them properly, but we can obtain virtually any item from most major
manufacturers.
Unfortunately, due
to the specialist nature of built-in items, we do NOT offer an installation service on them, but can suggest a
number of craftsmen that can install your new appliances.
Who or what is EURONICS?
Euronics are
Europe’s largest independent electrical buying group. What this means for us as
retailers is we are able to compete with the buying power of the big shops, and
you, the customer get more competitive prices from your local retailer.
Click on this link to visit the EURONICS website.
What are your charges?
We offer a full service of delivery and installation
on all the major items we supply (except
built-in and gas products) at competitive prices.
Click here for a
look at our tariff, and also to see our delivery range.
If I order something from CORBETTS, how soon will I get it?
If the item you require is in stock with us at the
shop, and you let us know in the morning, you can usually have it that same
afternoon. If we need to order your item, then we aim to have it within 10
working days (subject to the item being in stock with our suppliers).
Can I get a price for an
item or order something from CORBETTS on-line?
Yes you can! We have
an on-line order/enquiry form which allows you to request details of an
appliance from us, and we will then contact you with price and availability.
Please note: this service is currently only available within our normal delivery range.
To go to the order
form now, click here.
Do you install Television
Aerials?
We no
longer supply & fit aerials ourselves, though we can arrange aerial work to
be done for you. All you have to do is give us your details, a brief description
of what work you require, and we’ll do the rest!
You can
call into the shop, give us a call, E-mail us, or use our Enquiry Form to get the ball rolling.
(If you use the form, fill in the Product box with Audio-Visual, in the
manufacturer box, select AERIAL WORK, and fill in the details of your
requirements in the “Any other information” box. Then simply fill in your
details, and click on “Submit”)
Do you repair TV’s, Video’s, etc?
Yes we do!
We have our own in-house workshop and fully trained engineer. We can undertake
repairs to televisions, video recorders, audio systems and microwave ovens.
Click here for details on
our charges
What is
WEEE, and are CORBETTS complying with the regulations?
WEEE (waste electrical and electronic equipment) regulations came
into force on 1st July 2007. CORBETTS have paid to join a DTS, or
Distributor Take back Scheme via a company called Valpak. Our certificate and
supporting paperwork is available for viewing at the shop.
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